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LEARN, SHARE, AND GROW ALONGSIDE FELLOW ENTREPRENEURS

Welcome to our host community

Welcome to the host community

Your one-stop shop for resources, providing feedback, and knowledge sharing with fellow hosts.

Announcements

Taking stock of our marketplace today and where we’re moving as a car-sharing platform and community, we have a quick announcement to make that we believe better aligns with the experience and value you provide by sharing on Getaround®. Going forward, we are delighted to announce that we will be addressing our (previously called) owners as hosts.

By democratizing access to cars and offering a true peer-to-peer (P2P) service, you have a direct impact on the car-sharing experience. You aren’t just owning car(s) — you’re caring for them and ensuring a safe and secure experience for your guests (formerly called renters). We are embracing the term guest(s) for the same reason; they aren’t receiving just an offering, they are partaking in an experience.

You may see these new terms, "hosts" and "guests," used interchangeably across our Getaround online presence during this transition. Thank you for bearing with us and for your continued support and commitment to excellence as hosts with us!

Getaround spotlight:

Jordan

"Getaround has proven to be more than just a car sharing platform. I've seen how it's contactless capabilities are actually essential in providing safety and peace of mind to both myself and my renters, especially in this recent pandemic society. I love that the tech behind Getaround automates so much for me in my car sharing business so that I don’t have as much leg work to do manually."

—Jordan
Getaround power host

Getaround spotlight:

Kisean Smith

“Getaround is always going to be important to me, no matter how much money I make elsewhere. Getaround is not my primary source of income since I am a CPA, but it's helpful and important to my goals. I use the money I earn to buy real estate — enables me to do things I could not without it.”

—Kisean Smith
Getaround Power Host

Host success

In case you missed it: Host Town Hall recap

Power Host Program: Hosts who qualify for this program will be contacted directly by their Account Manager. In the meantime, you can visit our blog for more details.

Battery & Fuel: Stay tuned for an exciting product announcement regarding battery and fuel readings in-app!

Fees & Policies: We acknowledge the amount of feedback concerning various fees & policies. We routinely review our terms with a dedicated team and are continuously evaluating how to best structure policies for our marketplace. For your reference, you can find our terms here. ‍

Market Expansions: We're super excited to hear all the interest in our expansion efforts. Stay informed on where we're available through our markets page.

Getaround spotlight:

Christian Herrera

"I get to work with our amazing Fleet Business Managers to ensure Power Hosts are set up for growth and success. On one hand, I love bringing this opportunity of entrprenuriship to new and existing hosts, and on the other, I love democratizing access to mobility to new areas as we grow our presence in the US."

— Christian Herrera
Manager, Sales & Fleet Growth

Getaround spotlight:

JJ Duncan

"Life in San Francisco has given me a deep understanding of the challenges facing our hosts in urban markets. At Getaround I specialize in theft prevention, working closely with our hosts to make car sharing safer."

—JJ Duncan
Senior Trust & Safety Associate

Getaround product updates

Our team continually works to make the host experience as efficient as possible. See our recent updates below.

Release date:
April 2, 2021

Getaround Connect®: battery and fuel reporting

Hosts can now see their car(s) battery and fuel levels displayed in their host dashboard.

Log into your Getaround app on desktop or mobile to view this latest product offering, which includes:

• Battery & voltage display

• Battery tool tips

• Critical battery warnings

• Fuel level display

These live reads should reduce the need for physical checks and downtime of cars, allowing you to maximize availability and earnings.

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Release date:
December 2, 2020

Claims Manager

We’re excited to introduce a brand new and highly requested tool for owners: Claims Manager, now available on desktop!

No more digging through email threads and cross referencing ticket numbers. You can visit the Claims Management page to view, sort, and file claims all from one place. This integrated desktop management experience has centralized all things claims-related.

LEARN MORE
Release date:
November 18, 2020

Car Manager

We're excited to introduce our revamped car management experience for owners (on desktop)! We have given it a major facelift—including a brand new interface, faster load times, and additional features; restructuring it from the ground up to provide owners with a unified view and management system for their cars. Read up on the updates below.

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Become an entrepreneur. Share your cars on Getaround®.

We want to support you as you build your business, so let us know what you would like to see in this space.

Drop your suggestions in the form — we can't wait to bring this space to life, together!

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