Launch the app and we’re just a few taps away! You can call or message us during an active Getaround trip up to two hours before the start of your trip reservation time and up to four hours after your trip ends.
You can always reach us via our help center: Simply submit a request through our ticket form or through your Getaround app and a Customer Happiness Agent will reach out via email to answer your question.
Still have questions? See this help center article for a step-by-step guide.
We provide 24/7 customer support via phone to all hosts with at least one listed car.