Wear & tear policy

Car Part Acceptable Wear and Tear
Windshield/Windows
  • 1 or 2 minor chips, bullseyes and stars (not in field of vision)
  • Aging of rubber around windshield/windows
  • Rims/Tires
  • Minor scuffing
  • Tire aging
  • Interior: Trim, Upholstery, Carpets, Controls
  • Soiling to seats and carpets (caused by normal use)
  • Normal odors
  • Paint/Body
  • Minor scratching - less than 25mm in length and shallow, 2 per panel
  • Minor touch ups or minor flaking
  • Dents - less than 20mm diameter, no paint surface penetration and no more than 2 per panel
  • Minor stone chipping on hood, lower doors, wheel guards
  • Molding/Grille/Bumpers/Mudflaps
  • Minor parking damage - scuffing, light scratches
  • Underbody
  • Minor dents and deformations
  • Mechanical
  • Component or Assembly Failure (e.g. Engine or Transmission failure over 100,000 miles)